Important: By registering at fz999, you confirm that you have read, understood, and agreed to these Terms & Conditions in full. Use of this platform by anyone under the age of 18 is strictly prohibited.
1. Introduction & Eligibility
These Terms & Conditions ("Terms") govern the use of the fz999 platform and all its services. fz999 is an online gaming platform providing entertainment gaming services to users in Bangladesh.
By browsing fz999.app, creating an account, or using any of our services, you agree to be legally bound by these Terms & Conditions. If you do not agree with any part of these terms, please refrain from using our platform.
Fz999 reserves the right to modify these Terms & Conditions at any time. Updated terms take effect as soon as they are published on the website. Continued use of the platform constitutes your acceptance of the revised terms.
These Terms were prepared in Bengali for the convenience of users in Bangladesh. In the event of any linguistic discrepancy, the English version shall prevail.
2. Account Registration & Verification
To use fz999's services, you must register a valid account. You are required to provide accurate and complete information at the time of registration. fz999 reserves the right to terminate any account found to have provided false or incomplete information.
- Each person may register only one account. If multiple accounts are found belonging to the same individual, all accounts will be closed and deposited funds may be forfeited.
- The email address and mobile number provided at registration must be active and belong to you personally.
- You are responsible for keeping your account password confidential. Sharing your account with any third party is strictly prohibited.
- As part of KYC verification, you may be asked to submit a copy of your National ID, passport, or driving license.
- Identity verification is mandatory before any withdrawal. Withdrawals may be held until verification is complete.
Security Tips: Change your password regularly and keep two-step verification enabled. If you notice any suspicious activity, contact support immediately.
3. Eligibility & Age Requirements
To use fz999's services, you must meet the following eligibility requirements:
- Age: You must be at least 18 years old. fz999 strictly prohibits minors from opening accounts or participating in gaming.
- Residency: You must not reside in any country or jurisdiction where online gaming is prohibited by law.
- Legal Capacity: You must be legally capable of entering into binding contracts.
- Your Account: Operating an account on behalf of another person or using third-party funds is strictly prohibited.
Fz999 reserves the right to verify the age and identity of any user at any time. If a user is found to be a minor, the account will be closed immediately and all balances will be forfeited.
4. Deposit & Withdrawal Policy
Fz999 supports the most popular payment methods in Bangladesh. The following rules apply to all deposits and withdrawals:
- Deposits are usually credited to your account within minutes. If there is any delay, please contact support.
- Withdrawal requests are typically processed within 12–48 hours. Delays may occur on weekends and public holidays.
- Specific wagering requirements tied to your deposit method may need to be met before a withdrawal can be made.
- Each withdrawal request has a minimum and maximum limit, which may vary depending on the payment method.
- Deposits and withdrawals must be made using the same payment method unless fz999 expressly permits otherwise.
- In cases of suspected money laundering or suspicious transactions, fz999 reserves the right to freeze withdrawals and conduct an investigation.
Please Note: fz999 will never ask for payment details (card numbers, PINs, or OTPs) via email or chat. If you receive such a request, contact support immediately.
5. Bonus & Promotion Terms
Fz999 bonuses and promotional offers are subject to specific terms and conditions. Please read the terms of each offer carefully before claiming any bonus.
- Wagering Requirements: Each bonus comes with a wagering requirement (e.g., 30x, 40x). Bonus funds cannot be withdrawn until this requirement is met.
- Validity: Every bonus has an expiry date. Any unused bonus will be automatically cancelled once the validity period ends.
- Game Restrictions: Some bonuses are only valid for use on specific games. Using a bonus outside the games listed in its terms may result in the bonus being voided.
- One Bonus at a Time: Multiple bonuses cannot be claimed simultaneously unless the offer explicitly permits it.
- Abuse: Any attempt to abuse or exploit the bonus system will result in account suspension and forfeiture of bonuses.
To view all current fz999 promotions and bonus offers,
Promotions Page Visit.
6. Gaming Rules & Fairness
All game outcomes at fz999 are determined by a certified Random Number Generator (RNG). Results cannot be manipulated, and fz999 never interferes with game outcomes.
- The RTP (Return to Player) for each game is set in accordance with the provider's guidelines and verified by an independent auditing body.
- If a game is interrupted due to a technical issue, fz999 will settle the round based on the most recent successful round on record.
- Fz999 reserves the right to void any incorrect payouts displayed due to a software error or bug.
- If you experience any issues during a gaming session, contact our 24/7 live chat support.
- The dealer's decision at Live Casino tables is considered final unless a clear error is proven.
7. Prohibited Activities
The following activities are strictly prohibited on fz999:
- Creating or operating more than one account.
- Using automated software, bots, or scripts to play games.
- Using multiple accounts or identities to exploit the bonus system.
- Money laundering or transactions involving illegal funds.
- Attempting to interfere with or hack the platform's security systems.
- Threatening, harassing, or defrauding other users.
- Using another person's identity or payment details.
- Attempting to manipulate game outcomes or gain any unfair advantage.
If a prohibited activity is confirmed, the account will be suspended immediately, all balances and bonuses will be forfeited, and legal action may be taken if necessary.
8. Privacy & Data Protection
Fz999 takes the protection of your personal data seriously. Full details on how we collect, use, and safeguard your information can be found in our Privacy PolicyAvailable on.
- Your personal data is never sold or transferred to third parties.
- Information may be disclosed when required by law or upon request from a regulatory authority.
- All data is protected with 256-bit SSL encryption.
- You may request to review, correct, or delete your personal data at any time.
9. Account Closure & Suspension
You can close your account at any time by contacting support. Any pending withdrawals will be settled before closure, though active bonuses will be forfeited.
Fz999 reserves the right to suspend or close accounts in the following circumstances:
- If evidence of a terms violation or prohibited activity is found.
- When an investigation is required in connection with fraud or suspicious transactions.
- Failure to complete KYC verification or providing false information.
- By order of a court or direction of a regulatory authority.
10. Limitation of Liability
Fz999 provides its services on an "as-is" basis. fz999 accepts no liability for the following:
- Losses resulting from internet disconnection or technical issues caused by third parties.
- Account loss resulting from the user's own negligence or sharing of their password.
- Unplanned server downtime or unavailability during scheduled maintenance.
- Any financial losses from gaming — gaming always carries risk.
All disputes will first be addressed through our support team. If unresolved, the matter will be escalated to fz999's licensing authority for settlement.
11. Changes to Terms & Contact
Fz999 may update these Terms & Conditions, in whole or in part, at any time. For significant changes, notice will be sent to your registered email address or posted as an announcement on the website.
Continued use of the platform after updated terms are published will be considered acceptance of the new terms. We recommend visiting this page regularly to stay informed.
For any questions regarding the terms and conditions, please contact our support team:
Why trust fz999?
Fz999's Terms & Conditions are not just on paper — they are followed at every step.
SSL Secured Platform
Every transaction and piece of personal information is secured with 256-bit encryption, making unauthorized access by hackers or third parties virtually impossible.
Licensed & Regulated
Fz999 is licensed by an international gaming authority. Game fairness is verified through regular third-party audits.
24/7 Bengali Support
Get help in Bengali anytime. Our support team is available 24/7, every day of the week.
Fast Withdrawal
Withdrawals on verified accounts are typically processed within 12 hours. Payments are sent directly to bKash, Nagad, and Rocket.
Responsible Gaming
We help prevent problem gambling through tools such as deposit limits, self-exclusion, and cooling-off periods.
Transparent Dispute Resolution
All disputes are resolved through a fair and transparent process. Independent mediation is also available.
FAQs
To open an account at fz999, you need an active mobile number or email address and must be at least 18 years old. To access full features, you will need to submit a copy of your National ID or passport for KYC verification.
Say you receive a BDT 1,000 bonus with a 30x wagering requirement. You would need to place a total of BDT 30,000 in bets before the bonus can be withdrawn. The specific terms for each bonus are detailed on the offer page.
Yes. fz999 uses 256-bit SSL encryption. Enabling two-step verification adds an extra layer of security to your account. We strongly advise against sharing your password with anyone.
For significant changes, a notification will be sent to your registered email and an announcement will be displayed on the website. You can always check the "Last Updated" date at the top of this page to stay informed of any revisions.
You can request account closure at any time by contacting support via live chat or email. You will have the opportunity to withdraw any remaining balance before the account is closed.
Play Safe at fz999
Join fz999 in accordance with all terms and conditions and enjoy a world-class gaming experience. Register today and claim your welcome bonus.